Frequently Asked Questions


Answers to commonly asked questions.

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what is product development?

When we refer to product development, we are referring to the entire lifecycle of taking an idea to market. The Product Labs team is hence broad in its skillset, having expertise in each stage of this process: user research, UX and UI design, product management / strategy, software development, quality assurance and go-to-market strategies.

we are a startup; can we afford you?

The simply answer is yes. Having been startup founders ourselves, we understand the limited budget and constraints of a startup. As such we have designed our Product Management as a Service product directly for startups, allowing them to access experienced product managers at a very reasonable, fixed monthly cost.

do you provide product management training / mentorship?

I’m glad you asked 😊! This is a very popular question and due to this, we have created what we call a Product Management Mentorship program, to help businesses get an understanding of what Product Management is how it can help their business. Please contact us for more details.

where are you located?

Our main office is located in Santa Monica, California (aka Silicon Beach), where our management team and product experts work. Our development team is located in Brazil, and we also have a small office in Melbourne, Australia for our Australian clients.

why are you qualified to help us?

Great question! Our team has over 25+ years of collective professional experience in building scalable, well designed and successful digital products. In addition our founder, Daniel Harman is a serial entrepreneur and has had two successful exits in his career. Put simply we are confident that we have the experience and depth to assist any business with their digital product development.


Yes! In fact, with the exception of one current client that is based locally to us in Los Angeles, all of our clients are based internationally. We have become experts in remote product development, and bring to all of our client projects an established framework that simply works with remote teams.

We just need a {INsert role], can you help?

Yes! Whilst we certainly do have a full stack development team of UX, product, design, engineering and quality assurance professionals, we can of course provide whatever skillset you specifically need. So need a designer? No problem! Need just a PM for a small project? You got it!

how do you charge for client work?

We operate on two basic different pricing models:

  1. Traditional time and material basis unique to each project. We will review the project brief, agree with you an estimated cost and then require 25% of the total project cost to begin the project.

  2. Month-to-month as a service basis. This is our newer pricing model designed to be startup friendly with pricing and is a fixed, known cost with no commitment each month. More details can be found on our Blog.

we need a product manager for a few months. can you help?

Yes! We often fill the gaps between staff hiring, paternity / maternity leave and other staff resourcing gaps.